Remote Desktop Control - Frequently Asked Question

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How can I speed up the program's performance?

In case of a poor performance of Remote Desktop Control while viewing of the remote screen, it is recommended (in order from most effective remedy to less effective):

On the Host Computer side:

  • Use better video adapter, CPU, and install the latest video drivers.
  • Reduce color depth and screen resolution (16bit, 256 colors).
  • Remove a wallpaper from the remote desktop.
  • In some cases you may get better performance if disable "Hardware acceleration" on the Host PC (Display Properties->Settings->Advanced->Troubleshoot->Set "Hardware acceleration" to "None").

On the Admin Computer side:

  • Start Admin Module, connect to remote PC in "Full Control" mode. Change bandwidth kind in the Settings dialog of Remote Screen window according to your network speed.
  • In Remote Screen Settings dialog: change "Colors" parameter to "Auto" if your bandwidth capacity is high; or "Low" for slow connections like dial-up.
  • In Remote Screen Settings dialog (Advanced Settings tab): turn on option "Remove Wallpaper".
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